Privacy Policy

Novafinds Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how Novafinds collects, uses, and shares personal information when you visit novafindsstore.com, use our services, make a purchase, or contact us.

By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or privacy practices.

When we make changes, we will post the updated Privacy Policy on our website and update the date above.

How We Collect and Use Personal Information

We collect personal information from you, from your use of our website, and from third parties that help us provide our services.

We use personal information to:

  • Provide our services
  • Communicate with you
  • Process orders
  • Improve our website
  • Prevent fraud
  • Comply with legal obligations
  • Protect our business and customers

Personal Information We Collect

Information You Provide Directly

We may collect information that you provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment confirmation
  • Account information
  • Items you view, add to your cart, purchase, or add to your wishlist
  • Customer support messages and related information

Some features of our website may require you to provide certain information. If you choose not to provide this information, you may not be able to use those features.

Information Collected Through Cookies

We automatically collect certain information about how you use our website. This may include:

  • Device information
  • Browser information
  • IP address
  • Network information
  • Pages viewed
  • Website usage information

We may use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our services, and support advertising or marketing activities.

You can set your browser to remove or reject cookies. Removing or blocking cookies may affect how the website works and may limit certain features.

Information We Receive From Third Parties

We may receive information from third parties that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Analytics providers
  • Marketing and advertising partners

We treat information received from third parties according to this Privacy Policy. We are not responsible for the privacy practices or accuracy of information provided by third parties.

How We Use Personal Information

We may use personal information for the following purposes:

  • To process payments and fulfill orders
  • To arrange shipping and delivery
  • To manage returns, exchanges, and customer service requests
  • To create and manage customer accounts
  • To send order updates and service messages
  • To respond to customer questions
  • To improve our website and services
  • To send marketing emails or promotional messages when allowed by law
  • To show relevant advertisements
  • To detect, prevent, and investigate fraud or security issues
  • To comply with legal obligations
  • To enforce our policies and protect our rights

Marketing Communications

We may send promotional emails or messages about our products, offers, and services.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in our emails.

Even if you unsubscribe from promotional messages, we may still send non-promotional messages related to your orders, account, customer service requests, or other transactions.

How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide our services.

These third parties may include:

  • Shopify and other website service providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Data analytics providers
  • Marketing and advertising partners
  • Professional advisors
  • Government authorities or law enforcement when required by law

We may also share personal information when you ask us to do so, when you consent, when needed to complete a transaction, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Categories of Personal Information We May Share

In the past 12 months, we may have shared the following categories of personal information:

  • Identifiers, such as name, email address, phone number, billing address, and shipping address
  • Commercial information, such as order details, products viewed, products purchased, and customer support information
  • Internet or network activity, such as device information, browser information, IP address, and website usage data

Sensitive Personal Information

We do not use or share sensitive personal information to infer characteristics about you.

User Generated Content

Our website may allow customers to post product reviews or other content.

If you post content in a public area of the website, that content may be visible to others.

We are not responsible for information that you choose to make public or for how other people may use that information.

Third Party Websites

Our website may contain links to third party websites or services.

We are not responsible for the privacy, security, or content of third party websites. You should review the privacy policies and terms of any third party website you visit.

Children's Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can request deletion of that information.

Security and Retention

We take reasonable steps to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

We keep personal information for as long as necessary to:

  • Provide our services
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our business

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information
  • The right to request a copy of your personal information
  • The right to opt out of certain marketing or targeted advertising activities
  • The right to restrict or object to certain processing activities
  • The right to withdraw consent when processing is based on consent
  • The right to appeal a decision about your privacy request

These rights may not apply in all situations and may be limited by law.

To exercise your privacy rights, please contact us using the contact information below. We may need to verify your identity before responding to your request.

International Users

Your personal information may be transferred, stored, or processed outside the country where you live.

Privacy laws in those locations may be different from the laws in your country.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to contact your local data protection authority.

Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: novafindsstore@outlook.com